"TOOLTIP_TAP_TO_CONTINUE": "Tap here to continue", "TOOLTIP_ADD": "Tap to add photos, stickers, and text", "TOOLTIP_EDIT_DESIGN": "Edit your design", "TOOLTIP_EDIT_COLOR": "Tap + to change the color", "PLANT_BASED": "Made with plant-based materials", "SELECT_CASE": "MagSafe or Standard case?", I really did not like that their system was showing one price but they planned to spring another on us."SELECT_PHONE": "Which iPhone do you have?", If he hadn't mentioned it on the call they would have charged us the new price without informing us until we received the receipt. The strange thing was that under billing it still showed the price we had been paying for the past six years, and showed we would be charged the same amount again on our renewal date. At that time he informed me our price was going up. An account rep reached out to me a 6-8 weeks ahead of our renewal date but wouldn't respond until we were about 2 weeks out.
Our account was set to renew automatically at this increased price with no warning. They wanted to increase our yearly cost by more than 50% with minimal account upgrades. It also lets you customize backup policies for each individual device to optimize utilization. I also like the custom updates it provides on backup status. Each time the process is quick and simple.
CARBONITE SUPPORT NUMBER WINDOWS 10
I have installed it on our Windows 10 workstations as well as our server VMs running Windows Server 2012.
CARBONITE SUPPORT NUMBER INSTALL
I'll be switching to a more cost effective product once our subscription is up.Įase of install - It is extremely easy to deploy Carbonite. Perhaps it was a problem with just that one employee but they definitely need to get better at communicating changes to their customers. What if I'm taking a break from my technology and don't have it hooked up? What if I'm using a different computer at the time because my original laptop and backup hard drive are getting repaired? That made me feel uneasy.Ĭomments: I really liked it until they implemented the HUGE price increase. I don't like that if my external hard drive isn't connected for 30 days, the data is wiped out. I can't tell how good Carbonite is at backing up the files until something goes wrong which makes me nervous. I don't like that I can't easily access my data to see with my own eyes that my data is backed up which is very different than OneDrive, GoogleDrive, and Dropbox that I can pull up at any time my backup files. You get unlimited storage for the tier I chose which is not true of Dropbox, OneDrive, GoogleDrive, and others. I also liked that there was the mid-tier option (the one I chose) that backs up your external hard drive. The only thing I need to do manually is for my future data and the process is SUPER simple even for the tech-challenged. I liked that it backed up all of my data itself and that I didn't have to do it manually. So I took the plunge with their Black Friday deal that included backup for my computer and external hardrive. He said he uses it with a number of clients with good results. He had similar sentiments and recommended Carbonite. So I mentioned to our tech guy that I feel like we need a cloud storage but I wasn't too fond of Dropbox or Google Drive. While I ensure that I back up my data through my external hard drive, I also know that my external hard drive can go kaput as all of them do eventually.
And like I mentioned, I also like how they will back up your external hard drive which a competitor I was looking at does not do.Īs a backstory, I was talking to our tech advisor about our need for backing up our data.
Comments: If Carbonite changed those two factors I mentioned as cons, I would feel way more confident recommending them to friends because I do like the affordable plan and how easy it is to backup files compared to competitors.
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